There are many ways in which butchers can improve efficiency and profitability or even look to expand their business. This section focuses on opportunities for butchers to exploit market trends and maximise their sales potential.

Even though the supermarket has become the convenience shopper's first point of call, in today's modern world, there is still an undeniable opportunity for butchers to attract new customers and become a viable alternative for all meat purchases. Click here for more information on attracting new business.

In addition to the butcher’s shop, there are a number of ways to sell red meat and meat products to the public – most usually via farm shops or, increasingly, through mail order and the internet.
Click here for more information on selling via mail order and over the internet.

Publicity can take many forms, from a chalkboard outside a shop to a write up in the local paper to leaflet drops or even just customers’ word of mouth. The aim is to INFORM and COMMUNICATE with your customers.
Click here for more steps to successful sales promotion

Supplying catering establishments such as local pubs and restaurants, or even schools, hospitals or care homes, can be a profitable addition to your business. Many caterers see great value in sourcing produce locally and butchers are often perfectly positioned to supply this market.
Click here for advice on how to expand your business to supply catering outlets


attracting new business
selling via mail order and over the internet 
steps to successful sales promotion
supply catering outlets


BPEX carried out some research to gain an understanding of what customers are looking for when visiting a butcher’s shop. Butchers are certainly perceived as being trustworthy and knowledgeable - and customers trust that their meat is fully traceable back to a reputable source. But the research also suggests that there are a number of ways in which butchers could consider adapting their business to attract new customers to their shop.

ATTRACTING NEW BUSINESS

There is no doubt about it, we live in an age of convenience and it pays to adapt your business accordingly. Why not consider offering easy-cook products such as ready-basted, prepared, dressed, stuffed or seasoned meats to your customers?

You may also like to consider stocking gluten-free sausages, free-range and organic options, homemade items and other niche products which are often difficult for supermarkets to provide.

Have you thought about providing your customers with details of the origin of the meat you sell? Many people like to know that the meat they are purchasing is locally-reared as it helps them feel like they are giving back to the community. Plus, displaying licences and hygiene certificates prominently in your shop can reassure customers that independent butchers are strictly regulated when it comes to safety and hygiene.

Why not play the supermarkets at their own game and offer deals based on barbecue or breakfast packs, for example, or even try standard buy-one-get-one free or money-off promotions which can prove very effective in boosting sales.

A great way of attracting new business is by offering new opening times. Have you thought about opening until 7 or 8pm a couple of times a week to catch customers on their way home from work? You could consider investing in a rotisserie and cook products such as belly pork or spare ribs in your shop, offering a convenient, freshly-cooked, ready-made meal option for passing customers at this time of day.

You could even consider diversifying and offering a range of non-meat products that either complement the meat itself, such as marinades, herbs and spices or you could think about stocking products from other local suppliers such as eggs, cheese, milk, jams or yoghurt.


Selling via mail order and over the internet

In addition to the butcher’s shop, there are a number of ways to sell red meat and meat products to the public – most usually via farm shops or, increasingly, through mail order and the internet. It’s important to remember that you are not limited to the size of your shop.

If you are thinking about selling direct to the public via the internet, you need to be aware of the many laws and regulations which apply to food premises – and which ones apply to you will depend on what you do, how you do it and how much you produce.

You should contact your Local Environmental Health Authority, your Local Planning Department and your Local Trading Standards Office for advice.

To help make the whole process simpler, BPEX has produced a short leaflet on selling pork direct to the customer. This covers hygiene, labelling, the range of information you need to supply consumers on storing red meat at home and much more.

Click here to request the ‘Selling pork direct to the customer’ leaflet
Click here for mail order tips


Mail Order Tips

Strong packaging material with insulated properties will be required. Fresh meat distributed by mail order must be packed in such a way that it arrives at the customer below 7°C.

Royal Mail will distribute fresh meat providing:

• Items are able to withstand a journey of up to 2 days
• Items are clearly marked perishable

All fresh meat items must be packed in a waterproof wrapping inside a rigid box, ideally lined with disposable ice packs. The most suitable boxes to use are made of polystyrene, plastic or stiff waxed cardboard.

Items must be sent on a minimum service of 1st class.

Most major couriers will also distribute fresh meat based on the above guidelines. Contact the chosen courier for more advice:
• Royal Mail Customer Service: 08457 950 950
• Parcelforce Customer Service: 0870 850 1150


Steps to Successful Sales Promotion

Publicity can take many forms, from a chalkboard outside a shop to a write up in the local paper to leaflet drops or even just customers’ word of mouth.  The aim is to INFORM and COMMUNICATE with your customers.

Simply follow the guidelines below and watch your business grow:

PR – Build up relationships with your local press, keep them informed about key promotions, awards you have won, community events etc.

Advertising – Local weekly newspapers are relatively cheap and a good form of advertising. However, cost is linked directly to circulation figures so you need to decide where your customers will be drawn from and decide on a budget.

Give-Aways – Introduce complimentary product offers that encourage usage of your produce. For example - buy a pack of pork kebabs and receive a free marinade. Or offer an item that introduces an interesting way of using your product such as a recipe booklet.

Product Sampling – Nothing sells food products more successfully than taste and smell!

Loyalty cards – Encourage customers to shop on a regular and consistent basis using a proof of purchase ticket system i.e. a free Sunday joint for 4 previous similar purchases.

Percentage Extra – Promotions offering 20% extra pork mince for example, can prove very successful

For further details on sales promotion please email [email protected] or call 0247 647 8807


Supplying the Caterer Successfully

Caterers operate across a wide variety of outlets so the type of food they provide and the budgets they work to vary enormously.

There are a number of common elements retail butchers should be aware of when considering supplying into this market and the MLC has produced a guide which provides information to assist the independent butcher in trading with caterers, answers general questions, provides an overview of the catering sector and the requirements that caterers have of their meat suppliers.

Portion control is the key difference between serving the consumer and supplying caterers. The guide sets out how to avoid causing disappointment by using formal written specification sheets and guidelines.

The guide also contains advice on the type of packaging which is appropriate for suppliers to the catering industry. From Overwrap Trays to Controlled and Modified Atmosphere Packs (CAP/MAP), the packaging format is dependent on the volume of product being handled, costs and means of transport, timescales involved and presentation and storage conditions.

Marketing to the catering customer is obviously key for butchers wanting to break into this sector and the book offers guidance on how to communicate relevant messages cost effectively. In particular, butchers with specialist products - such as locally farmed and processed meat, rare breeds, seasonal specials and home-made sausages and pies, are advised to promote their products widely.

BPEX is also able to assist with recipe ideas and in some cases specialist point-of sale material to help catering customers and their suppliers highlight key dates or events (such as St. George’s Day or National Sausage Appreciation Week).

Expanding your business into the catering sector can be a profitable addition to your existing business. It’s worth remembering that many chefs take great pride in sourcing ingredients from local suppliers and once they have established a relationship with that supplier, they may even go so far as to include the supplier’s details on the menu. This in turn could help to convert satisfied restaurant diners into new customers.”

For a free copy of the ‘Supplying the Caterer Successfully Guide’ guide either email [email protected] or call 0247 647 8809.